Frequently Asked Questions

When will my order be shipped?

Due to the busy Black Friday period, there may be slight delays in processing and shipping orders. However, we are working hard to send out all orders as soon as possible. Please refer to our Shipping Policy for specific delivery estimates.

Do the products come in packaging?

Yes, all our products are packaged in premium boxes to ensure they arrive in perfect condition. Each pair is carefully packed to provide the best unboxing experience.

Can I return or exchange my products if they don't work?

Absolutely! We offer a hassle-free return and exchange policy. If your product don't work or you’re not satisfied, you can initiate a return or exchange within 30 days of receiving your order. Please refer to our Returns & Exchanges Policy for full details.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your package directly through the courier’s website.